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Luxury Virtual Boutique
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Tax Free Shopping Service for International Deliveries

Whether you spot the perfect piece in our showrooms and want it delivering to you, or you want to browse from the comfort of your own home outside of the UK, we are here for you every step of the way.

How Our Service Works

Step one: Browse our selection of luxury watches/and jewellery

We have thousands of luxury products available both in our showrooms and on our websites from the world’s most prestigious watch and jewellery brands for you to choose from.* Our seasoned experts are on hand both in our showrooms or via our Virtual Boutique to guide you to your ideal choice. To speak to one of our experts live now or to book an appointment with our Virtual Boutique team, click the button below:

Contact Virtual Boutique

Step two: Paying for your purchase

We make our service completely hassle free – you won’t need to calculate a thing as we do it all for you automatically. UK VAT will be taken from the cost of your purchase and just one price will be shown for shipping to your preferred destination. Our colleagues can provide you with the cost for local taxes and duties per country at the time of the transaction. So sit back and relax knowing we’ve got it covered.

Step three: Enjoy your new luxury purchase

Our exceptional service ensures that your goods are delivered straight to your door, meaning you can enjoy your new luxury purchase at home without any extra luggage or cumbersome bags while you travel back. All guarantees, papers and warranties will be included with your purchase, and you can take advantage of our aftercare services when you are back in the UK.

*Exclusions apply on applicable brands and categories of timepieces and jewellery. Our service excludes Rolex, Patek Philippe and TUDOR as well as some pre-owned models. Our team will help clarify which pre-owned models may be eligible for this service. We also exclude the shipping of any materials or leathers that need a CITES licence.

Luxury Virtual Boutique

Discuss luxury watches and jewellery

Luxury Virtual Boutique

You can choose our video option

Help & Support

Online Purchases

Online Orders and UK VAT Information

What is the Virtual Boutique?

Showroom Purchases

Showroom orders and UK VAT

General Information

Which brands/products are excluded?

Which countries are eligible?

Do I receive any warranties or guarantees?

What are the local taxes and duties?

Is there a delivery charge?

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