PaybyLink terms for Bespoke Design and Repair

The terms and conditions for use of the PayByLink Service ("the Service") for the purchase of bespoke design and repair services and products are detailed below and in the attached link and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

Please note, any use of the Service or purchase made through the Service constitutes an agreement to abide by the terms and conditions detailed below as well as shown here. Any contracts or agreements formed between you and us by means of this Service shall be governed and construed according to English law. Any disputes between us that are not resolved may be brought in the Courts of England and Wales or if you live in a different country they may be brought in the Court of that country.

Costs and timescales of design and/or repair work are estimates only. If upon inspection further work or parts are found to be required a re-estimate for the cost and the timescale will be provided.

To proceed with a bespoke commission, payment of a minimum of 50% of the estimated price is required. This payment is non-refundable.

Returns - We cannot accept the return of items that have been made by request or made to specification or engraved or, personalised or altered but this does not affect your statutory rights in relation to faulty items. Please see our Returns policy. Unfortunately, we cannot accept returns of earrings or cleaning products if the tamper proof packaging has been opened. This is for hygiene reasons and does not affect your statutory rights in relation to faulty items.

Products deposited with us for design or repair services will only be released for collection on production of the receipt we issued when you deposited the Product with us.

The products described in our receipt are accepted only on condition that if they are not collected or receipt renewed after six months we reserve the right to deal with uncollected products in accordance with the provision of the Torts Interference with Goods Act 1977.

Watches of Switzerland Company Limited

Goldsmiths is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. *Credit is provided subject to affordability, age and status. Minimum spend applies. Terms and Conditions apply. UK residents only. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.