Settlement e-Card

If you have received a Settlement e-Card, you'll first need to activate it before you can start shopping online or in our stores. To activate your card over the telephone, please call our Claims Team on 0116 282 1931 and we'll have your card ready to use within 24 hours. Alternatively, just visit one of our stores where we can activate your card and have it ready to use straight away.

Using Your Settlement e-Card Online

To shop online with your Settlement E-Card, please visit our new, dedicated Hallmark Claims Service website.

Your card balance can be obtained at any Goldsmith Store, through our online balance checker or by contacting our client support team.

Settlement e-Card Terms and Conditions

Settlement e-cards are redeemable against most products and services at Goldsmiths. Unfortunately, they cannot be redeemed against Rolex watches, Limited Edition & Special Edition Watches, TAG Connected Watches, Gift Cards, Coinage or Pre-owned items.

Settlement e-cards cannot be used in conjunction with any other promotion, promotion codes, cashback, discounts inclusive of Tesco Clubcard Reward Tokens, Consumer Credit or another Settlement e-card.

Your Settlement e-card cannot be exchanged wholly or in part for cash and is valid only in the UK. Goldsmiths reserve the right to cancel the card at any time.

Returning Items Purchased with a Settlement e-Card

Settlement e-Card online purchases can be returned by post or to any Goldsmith Store. Please refer to our returns policy for full details. The value of your order will be refunded onto a Client Card which you can spend online or in our boutiques.

Please be aware that Click & Collect orders can only be processed in our stores and is therefore excluded from our online returns procedure.

Goldsmiths is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. *Credit is provided subject to affordability, age and status. Minimum spend applies. Terms and Conditions apply. UK residents only. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.