THE GOLDSMITHS JEWELLERY PROMISE

Your jewellery is a precious investment that is often purchased to mark a special moment. Each treasured piece may be a representation of love and happiness, a gift of thanks, or symbolic of a milestone celebration or achievement.

As the proud new owner of Goldsmiths jewellery, we hope that it brings you many years of happiness.

That’s why each piece of jewellery in the Goldsmiths collection carries the unique Goldsmiths Jewellery Promise. Our promise to you is intended to provide you with the following peace of mind:

12 months manufacturer’s guarantee, covering any flaws in the workmanship and manufacturing defects.
Access to our Goldsmiths Repair & Cleaning service, to ensure that your piece of jewellery is kept in the best possible condition for a lifetime of enjoyment.

For more information or to make an appointment for your jewellery to be repaired or cleaned, please use our showroom locator to contact your nearest showroom. We’ll be happy to arrange a time that’s convenient to you.

Please note - On inspection of your jewellery, if our team feel your ring may benefit from a more in-depth, complex inspection, they may suggest that the ring be sent away to the manufacturer for this to be carried out at their workshop. This is not a necessity but may only be suggested and it would be completely your choice if you would wish to accept this or not.

Contact Us

If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.

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Store Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Store Locator tool to locate your nearest store.

Go to Store Locator

Goldsmiths Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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Goldsmiths is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.